Placing Orders for Pick-Up at Tire Rack

While Tire Rack is primarily a mail order company, we do allow for pick-up at many of our locations. Five of our distribution centers are equipped to handle customers looking for local pick-up of their orders.

In order to arrange an order for pick-up, you'll need to contact one of our sales specialists via phone, for example I can be reached at 800-428-8355 ext. 792. We'll be able to check the stock at each warehouse and get the product(s) pulled before you arrive. After speaking with a sales specialist, they'll provide you with a pick-up number and an estimate of when your order will be ready. 

The following distribution centers are ready to assist you with your pick-up order:

  1. Indiana Corporate Headquarters and Distribution Center
    7101 Vorden Parkway
    South Bend, IN 46628
    *Installation also available for $15 per tire.
  2. Connecticut Distribution Center
    100 International Drive
    Windsor, CT 06095
  3. Georgia Distribution Center
    667 Sunbury Road
    Midway, GA 31320
  4. Louisiana Distribution Center
    5417 Campus Drive
    Shreveport, LA 71129
  5. Nevada Distribution Center
    3300 Waltham Way
    McCarran, NV 89434


Saturday, March 10, 2012 by johnny copeland

can i pick up at shreveport on sunday?
Monday, March 12, 2012 by Marshall @ Tire Rack

The Shreveport facility is open M-F from 8:15am-4:30pm
Tuesday, March 20, 2012 by Richard Rosen

May I arrange to pick up from your New Castle, DE warehouse?
Wednesday, March 21, 2012 by Marshall @ Tire Rack

Due to tax laws, Delaware is our one facility that does not have the capability for Retail pickup orders.
Monday, May 28, 2012 by Bill

I don't understand? Delaware is a tax free state. I know there is a tire "recycling fee" of $2.00 per new tire sold. But why can't a Delaware resident verified by driver's license not be able to personally pick up? Thus saving $50.00 delivery fee when I'm less then 10 minutes away?
Tuesday, May 29, 2012 by Marshall @ Tire Rack

State of Delaware Division of Revenue requires all tire retailers who deliver goods on their premises to pay additional gross receipts tax on ALL retail unit sales delivered from their locations, whether they were picked up or shipped to a different state.

Unfortunately if Tire Rack offered retail pickup at our Delaware warehouse the cost to all customers would increase to cover the State of Delaware’s additional gross receipts tax.

We regret that we are not able to offer individual customers the option pickup at our Delaware location and apologize for the inconvenience.
Tuesday, September 25, 2012 by Kyle

Is there a handling fee if you pick up the tires at any of the warehouses?
Saturday, October 20, 2012 by Rosemary

Is there pick-up available near the Canadian Border, closest to Toronto, Ontario? Thank you
Tuesday, October 23, 2012 by Marshall @ Tire Rack

The nearest pickup location would be in Widsor, CT. We would be happy to arrange shipment to a border town should you desire. -Marshall
Sunday, December 30, 2012 by Leonard

Are there any handling fees if I pick up the tires in Windsor, CT?
Wednesday, January 2, 2013 by Marshall @ Tire Rack

There are no handling fees, simply the cost of the tires and state tax.
Saturday, January 26, 2013 by Andy

Are installation services available at your Windsor CT distribution center?
Monday, January 28, 2013 by Marshall @ Tire Rack

Wwhile we would be happy to arrange local pick-up, this location is not set up for installation. Thank you.
Wednesday, August 7, 2013 by Jack

Will the South Bend store open on Labours day?
Wednesday, August 7, 2013 by Tire Rack Team

Jack, we will be closed on Monday, September 2 for Labor Day. We will open on Tuesday, September 3 at 8 am EST.
Sunday, September 22, 2013 by Gore

If I process a purchase from canada over the phone for a pick-up at Windsor CT, do I still have to pay canadian taxes (as on your website) ot only CT taxes?
Thursday, November 20, 2014 by Roman

Hi there
Is the Connecticut Distribution Center gonna be open on Friday November 28?
Thursday, November 20, 2014 by Bryan

What are the hours for pick up at Windsor ct?
Friday, November 21, 2014 by

The Windsor CT location is open for business from 8:15am-4:30pm Monday thru Friday. If I can assist with an order, please give me a call @ ext. 4792. -Marshall
Wednesday, December 31, 2014 by Barry

Does install at indiana include TPMS being set for new sensors?
Wednesday, December 31, 2014 by

The South Bend facility does have the ability to reset the majority of TPMS sensors. This is included in the $15 installation charge.
Wednesday, January 7, 2015 by Jim

If I pick up tires in CT, can i pay in cash, and the final price of the tire would be the price per tire as marked on plus the state tax correct?
Wednesday, January 7, 2015 by

That is correct. The order can be paid for via cash or card, but must be written in advance. Call me @ ext. 4792 if I can help you arrange a pick up. -Marshall
Sunday, January 25, 2015 by Tim

Marshall, I want to order (2) Firestone Transforse AT 275/70/18 and pick up at the Windsor Warehouse the sight wants to ship to me HELP.(203)314-8287 Would like to get/pick up 1/26/15 Thank you
Sunday, March 29, 2015 by Bob

Do I save on shipping if I pick up my tires at the Windsor Ct. distribution center? I could find no option to pick up in Windsor when I tried to order my tires. How do I complete this order?
Tuesday, March 31, 2015 by

Call me @ ext. 4792 if I can help you arrange a pick up. -Marshall
Thursday, May 21, 2015 by Robert

If picking up a wheel tire package at Windsor will the tires be mounted and balanced when ready for pick up?
Thursday, May 21, 2015 by

With a days notice I can have the wheel and tire package mounted and balanced when you arrive. Give me a call at ext. 4792 if I can assist. -Marshall
Wednesday, June 3, 2015 by Gene

Looking to buy 4 General Altimax RT 235 - 70/15. Are these available in DE warehouse and will they ship within the week? I live in nearby South Jersey
Thursday, December 28, 2017 by Victor

How long does it take two rims and two tires to get to Jacksonville, NC ? I’ve been waiting for over 4 days now ?
Thursday, January 4, 2018 by Tire Rack Team

Victor: You should have received your order by now. If not, please call customer service at 888-541-1777 and we'll assist with any issues. Thank you!

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