Save Shipping Costs by Picking Up Your Order

Saturday, July 24, 2010 by Wes .
Nevada, Louisiana, Indiana, Georgia and Connecticut residents: Do you live near one of our five distribution centers currently offering customer pick-up?

Save the cost of shipping by following these easy steps:
South Bend, IN Corporate Headquarters and Distribution Center
1.  Shop by vehicle and select the products you'd like to order in our Upgrade Garage.

2.  Call to check stock at the warehouse nearest you, and then place the order via phone since orders for pick-up IS NOT an option online.

3.  Pick up your merchandise at your preferred distribution center.

4.  Head over to one of our independent Recommended Installers for installation.

IMPORTANT NOTES:


The holder of the credit card used to purchase the merchandise must pick up the order. They must have the credit card and a photo ID with them. 

Pick-up IS NOT AVAILABLE at our distribution center in Delaware.

All applicable taxes will apply to your pick-up order.

Comments on Save Shipping Costs by Picking Up Your Order

Thursday, November 4, 2010 by chris white :
can I pick up my order in your delaware warehouse?
Thursday, November 4, 2010 by Wes:
Dear Mr. White, Due to Delaware state tax laws we are not able to offer individuals the option of picking up at our Delaware distribution center. I apologize for the inconvenience. Wes
Wednesday, May 4, 2011 by Paul:
What if I am a Delaware resident, and can show proof of ID, am I then allowed to pick up at the Delaware warehouse?
Wednesday, May 4, 2011 by Wes:
Hi Paul-
Unfortunately, due to Delaware state tax laws, we are not able to offer individuals the option of picking up tires at our Delaware distribution center. Our apologies for the inconvenience.
Tuesday, May 17, 2011 by JB:
I live in Florida, will I have to pay taxes if I order tires, and if so at what rate? Thanks
Sunday, September 11, 2011 by scott bodofsky:
i am interested in buying 4 tires from your delaware location and i am 10 mins away.could i pick up to save shipping charge or shold i go eleswhere?thank you!! scott
Monday, September 12, 2011 by Dave:
you should make a pick up at location box for online orders. I cant use paypal over the phone and unfortunately will be buying elsewhere because of this.
Monday, September 12, 2011 by Wes:
Hi Scott- Unfortunately, due to Delaware state tax laws we are not able to offer individuals the option of picking up at our Delaware distribution center. I apologize for the inconvenience. Wes
Monday, September 12, 2011 by Wes:
Hi Dave-
Sorry can't accomodate you this time with PayPal for pickup. Thanks for thinking of us, and maybe we'll be able to help more next time.
Best!
Wes
Wednesday, January 11, 2012 by Dennis:
I live in NJ. If I pick up tires at the CT warehouse, will I have to pay sales tax? Also, does Tire Rack offer installation at the CT warehouse location or nearby? Thanks
Friday, January 13, 2012 by Jeff:
I have been asked if I could pick up tires for a business that I supply parts to becase my office is close to your facility.
Is this a possibility ?
Thursday, April 19, 2012 by Jim Hall:
I read your responses reguarding no pick up option at the Delaware Distribution Center because of Delaware sales tax law. Delaware has no sales tax.
Friday, April 20, 2012 by Wes:
Hi Jim-
Sorry it wasn't more clear, but it is the state tax laws regarding the classification of our business, not the sales tax laws, that prevent us from allowing retail pick up in the Delaware warehouse. Sorry for the disappointment.
Best!
Wes
Sunday, June 24, 2012 by Herman Hagan:
I live in Delaware. Is is possible to pick up 4 tires at the Delaware distribution center? Thanks.
Wednesday, July 4, 2012 by Paul:
Somebody else asked a similar question above, but I do not see and answer to their question. I am a Massachusetts resident. The tires I want are in Connecticut. Do I have to pay sales tax if I order via telephone and pick up in Windsor, CT? Also, do you have a military discount? Thanks in advance.
Tuesday, July 10, 2012 by Wes:
Hi Paul-
Thanks for the email, but, yes, local taxes would apply. Just as if you would purchase a something at a retail store in another state, you are subject to the state's taxes.
Sorry not better news!
Wes
Friday, July 27, 2012 by aj :
do you have a military discount?
Saturday, July 28, 2012 by Dustin:
I, like AJ, am curious if you offer a military discount. Also, is it possible to phone an order in and pick it up at the Indiana location? Thanks.
Monday, July 30, 2012 by Wes:
Hi AJ and Dustin!
While we appreciate your service, we do not offer any sort of discount of our already discounted pricing. Also, you are more than welcome to pick up here in Indiana, though you'd have to phone in the order before you came.
Hope this helps. Let me know if more is needed!
Best-
Wes
Friday, September 14, 2012 by Joe Scholding:
I understand your no individual retail pick policy at your DE location but do you offer commercial transport pick ups?
Saturday, December 29, 2012 by JeanRoy:
Hello i project buy 4 tire at Plattsburgh NY 12901 Please refer me a dealer tire rack please Thanks Jean
Wednesday, January 2, 2013 by Wes:
Hi Jean-
We're a mail order company, and do not have a warehouse in New York, at all. We could, however, ship your tires to a recommended installer in Plattsburgh, and then have them installed there. You can find our list of installers at:
http://www.tirerack.com/installer/index.jsp
Hope this helps!
Wes
Thursday, February 21, 2013 by Jean-Daniel:
I am a canada quebec resident, can I pick up a order in connecticut?
Monday, July 29, 2013 by maya:
Hello,

You don't carry the tire I need to match - it's discontinued. If I were to bring one of my own tires to your Delaware distribution center, would they be able to shave the tread for me? Thanks!
Monday, July 29, 2013 by Tire Rack Team:
Maya, our Indiana and Nevada distribution centers are the only locations with equipment to shave tires. Sorry we couldn't assist.
Thursday, August 29, 2013 by pat:
Can I pick up 4 tires in the CT. warehouse and use bill me later?
Thursday, August 29, 2013 by Tire Rack Team:
Pat, to place an order to be picked up at our Connecticut distribution center, please call Ben at (888) 541-1777 ext. 4660.
Saturday, November 9, 2013 by bob:
can i return 4 tires to ct warehouse, what are the hours of the one in windsor ct
Monday, November 11, 2013 by Tire Rack Team:
Unused tires that have not been driven on are eligible for return. Our Connecticut distribution center is open from 8:15-4:30 Monday through Friday.
Sunday, January 5, 2014 by Joe:
Hello I close to the Louisiana distribution center. If I order over the phone do I still have to pay tax? Thank you.
Monday, January 6, 2014 by Tire Rack Team:
Joe, local sales tax would apply to your order when you pick up at our Louisiana distribution center.

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