Unsolicited Feedback...Sort Of!

Friday, December 10, 2010 by Tucker Glenn
Along with most of the country, here in South Bend, Indiana we are getting hit with a bunch of snow. It's that time of year. We get it around the same time every year, and most people are prepared for it. Most people except my mom, that is. She drives a '98 Chevy Monte Carlo and the tires that she had on the vehicle were horrendous! And she knew it!

So, of course, she waits until after the first snowfall of the season to call me and ask if she can get some new tires put on. And the only reason that she did was because her driveway is on a fairly steep incline and she couldn't get up it! I kept pushing her to go for a winter / snow tire. I gave her all the reasons why and finally won her over. Not wanting to spend too much, we decided on the General AltiMAX Arctic without studs.

To put is simply...she's in love with these tires! The biggest change that she noticed is from a dead stop. She puts her foot on the gas, and the car goes. Tire spinning is a thing of the past for her. It further proves our point that all it takes is once to drive on snow tires and you'll be hooked! And I got off light with my Christmas shopping because the tires turned out to be her present! It's a win/win for everyone!

Comments on Unsolicited Feedback...Sort Of!

Thursday, August 18, 2011 by jeff bruce:
STOP !!!!! DO NOT BUY TIRES FROM HERE !!! THEY SUCK AND FALL APART AFTER 20K MILES. I HAVE A JAGUAR AND LEXUS LX470 BOUGHT THE MICHELIN PILOT SPORT A/S PLUSS FOR THE JAG AND MICHELIN FOR THE LEXUS

"GO TO COSTCO"
Thursday, August 18, 2011 by Tire Rack Team:
Mr. Bruce,

We are sorry to hear about the situation you had with your tire. Unfortunately the Michelin Pilot Sport A/S Plus does not have any road hazard protection on it and it was not purchased separately at the time of the order.

Tires are designed to endure some impacts with road hazards such as potholes, street curbs, or other road debris. Unfortunately at times the impact is severe enough or the object is sharp enough that it can cause damage to the tires. The force applied to a small area of a tire by the edge of a pothole can be thousands of pounds of pressure due to the weight of the vehicle even at low speeds. While the manufacturer’s warranty will cover defects in material and workmanship as explained in their documentation, they are not able cover the damage of the tire caused by impact with a road hazard.

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