Tire Rack Consumer Review of the Bridgestone Turanza Serenity Plus

Friday, February 7, 2014 by Tire Rack Consumer Reviews

The following post was created from content submitted via Tire Rack's consumer surveys. Information shown is the opinion of the consumer and meant to be used for comparison shopping purposes.

Bridgestone Turanza Serenity Plus Reviewer's Overall Rating: 7.14
 
 

2007 Mercedes-Benz E320 BLUETEC Sedan
More Tire Reviews for This Vehicle

 
Buy/More Info
Miles driven on tires: 3,200
Location:  
Driving Condition: Average

Initial Review, 3,200 Miles on Tires
January 29, 2014

Posting as a follow-up to an earlier review. I've owned these tires since May, 2013. Unfortunately, after the 2nd rebalancing attempt by Costco, I was past the 30-day warranty exchange period. Spent $160 at the top balancing shop in early July, trying to get the vibration issues sorted out. Had them check the suspension for wear or damage - none found. They 'matched' the tires to the rims (high to low) and checked rims for true - everything was perfect. At or above 50mph, I still have vibration in these tires. Called Bridgestone - that was a waste of time - 'you are out of your 30-day guarantee period' but if you have less than 2/32nds of wear on the tires, we will replace two of them for ride disturbance. All four tires have been rotated around each time they have been rebalanced - the problem exists with all four tires. Very disappointed in what is supposed to be a 'premium' tire. The problems started the day they were put on the car - shame on me for not making Costco replace them after the 2nd balancing - but shame on Bridgestone for making such a poor quality product. If I weren't throwing $900 out the window (after buying the tires, mounting/balancing, road hazard, and the body shop expense), I'd replace them today. I also noticed a 2 to 3 mpg drop in fuel mileage over the OEM Michelins that came on the car (and lasted to almost 60,000 miles). Never again - it'll be Michelins or Yokohamas from this point forward on any of our vehicles.

 

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