The 411 on Buying Tires from Tire Rack

Friday, December 9, 2011 by Cy Chowattukunnel
Tire RackIn our 32 years of helping drivers get the right tires we've had many opportunities to build relationships with loyal enthusiasts. We thank you all for coming back and referring your friends and family. With all these referrals, we get quite a few calls and emails from drivers that are new to Tire Rack and want to know how our business works. 

Take a look at the four easy steps to finding the right products for your vehicle:

Research

We test approximately 40 different tire models every year which provides us detailed and objective information to use throughout our website. And, with feedback from thousands of drivers, we have over 2.7 billion miles in Consumer Reviews. With all this data and a large inventory of products, questions may arise. To get answers you can contact one of our sales specialists or use our website to research the products you would like to purchase.

Buy

With several different options for making a purchase, such as major credit cards, PayPal (domestic online orders only) or other forms of payment, Tire Rack makes it easy for you to complete your purchase. It's important to note that if you're going to pick up your order, you need to contact one of our sales specialists to place your order.

Deliver

Most of our customers are within one to two business days of our Indiana, Nevada, Connecticut, Delaware, Louisiana or Georgia distribution centers for quick, cost-effective delivery of purchase. Freight options and shipping charges can be seen after you've added an item to your cart and entered your ZIP Code when prompted. To see shipping costs before you add items to your cart, use the "Shipping Quote" option in search results.

Install


Tire Rack customers generally ship to one of our independent Recommended Installers, their own mechanic, or their home or a dealership. With a national network of over 8,000 Recommend Installers, you're sure to find one that can handle your installation needs near your home or office.  

For example, I've spoken to many Seattle customers who rave about Omni Brake and Alignment (Recommended Installer since 1999). Using the hypothetical situation of Sally who drives a 2009 Volvo C30 T5 with a Direct TPMS and 205/50-17 tires, Omni charges $21 to mount and balance a 50-55 series tire, $2.50 for a rubber valve stem (in this case a TPMS valve core) and $2.50 for disposal. Therefore, her installation cost is $26 per tire. Since Sally chose to have her tires installed at Omni, she also had them shipped directly to them. The Installer receives an email from Tire Rack alerting them of Sally's order, while she receives a shipping and delivery email confirmation from us. At this time, Sally contacts Omni and makes an appointment to get her tires installed and she's on the road with a new set of tires in no time!

How Does Ordering from Tire Rack Work FAQs:
  1. What about warranties? We're an authorized dealer for each of the 17 brands we sell and therefore the tire manufacturer's warranty applies to your Tire Rack purchase.
  2. How old are the tires that I'll receive from Tire Rack? With our automated pulling process, we can't pull a specific DOT Tire Identification Number but we can estimate dates based on recent shipments. We'll record DOT Tire Identification Numbers at the end of the shipping process. Let's say Sally orders the Kumho Ecsta 4X, the last four codes we received were 3011 and 3211 which means two of these tires were made during the 30th week of 2011 and the other two during the 32nd week of 2011, which means Sally's estimated DOT code is 3111.
  3. Can I pick up my order instead of having it shipped? Yes, if you're close to any of our distribution centers, other than Delaware, you may pick-up your order when placed via phone. We don't have a retail license at our Delaware warehouse, therefore retail customers are unable to pick up at this location. Tire and wheel installation is available for $15 per tire at our South Bend, Indiana distribution center but not at our regional warehouses.

Comments on The 411 on Buying Tires from Tire Rack

Thursday, December 6, 2012 by Carol Jacobi:
All I wanted to do was order two tires, Insignia, Bridgestone, SE200, size 16. I found what I wanted, BUT, I could not find an EASY site to click place in CART and get the price, etc. I wold have them shipped to MY address and have a garage of MY choice install them. IS this POSSIBLE??? I would appreciate a speedy response.
Thank You, Carol Jacobi
Friday, December 7, 2012 by cy:
Yes that's possible - we can ship directly to your home address. UPS will delivery in the normal brown UPS delivery vehicle.

Thanks.
Cy
Monday, December 24, 2012 by Gerrald Manlavi:
My question in regards to bill me later.Can I make monthly payments and how is the payment amount broken down ?
Tuesday, August 27, 2013 by Sammy:
Hello, i wanna buy some new tires this weekend. but because im from canada i will be going down to Fargo ND and there is a tirerack. My question is will they have the fuzion touring 215/55/17 there?
Tuesday, August 27, 2013 by cy:
Sammy, we have local installers throughout the US including cities close to the Canadian border but installers don't stock the tires.
We'll ship your tires to the installer.
With standard UPS Ground Shipping most areas receive tires in a few business days, remote locations are normally 4-5 business days. Transit time to Fargo is usually 3-4 business days.

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