Can I Arrange To Pick-Up My Order at a Tire Rack Distribution Center?

With six strategically located distribution centers across the country, Tire Rack is able to offer fast shipping service options to our customers. In fact, most customers are within one to two business days of our Indiana, Nevada, Connecticut, Delaware, Louisiana or Georgia distribution centers.

When talking to customers who live near one of these locations, I am often asked if they can arrange a pick-up of their order. Customer pick-up is available at all locations, except for Delaware. Below you'll find the order pick-up times (local time) for each location:

  1. South Bend, Indiana - Monday through Friday from 8:00 a.m. to 4:00 p.m, and from 8:00 a.m. to 2:00 p.m. on Saturday
  2. Windsor, Connecticut - Monday through Friday from 8:15 a.m. to 4:30 p.m.
  3. Midway, Georgia - Monday through Friday from 8:15 a.m. to 4:30 p.m.
  4. Shreveport, Louisiana - Monday through Friday from 8:15 a.m to 4:30 p.m.
  5. McCarran, Nevada - Monday through Friday from 8:15 a.m. to 5:00 p.m.

Customer pick-up is available at these locations only on orders placed via telephone. The option isn't available on orders placed through our website. Sales tax will also be included in your purchase price when finalizing your order for pick-up. Some additional customer pick-up information includes:

  • The credit card will be charged at the time of pick-up
  • Credit card holders must be present and show the credit card used to pay for the order at time of pick-up
  • Additional photo ID is also required
  • Installs are available only at our Indiana location

You can use the shop by vehicle feature on our website to research the products you're interested in purchasing before calling in to place your order. One of our sales specialists will place the order and arrange a convenient pick-up time. If ordering a Tire & Wheel Package, we'll need approximately four to six hours lead time to mount and balance and prepare them for pick-up. Most other items that are in stock will be ready shortly after your order has been placed.

Payment methods accepted include Visa, MasterCard, American Express and Discover. Cash payment is also accepted all locations except for Georgia.

Comments

Tuesday, February 5, 2013 by David Green

pick up tire In Richmond or Henrico Virginia zip code 23227
Tuesday, February 5, 2013 by Hunter

Hi,.
We are more than happy to ship to any address you like. Just go to tirerack.com and follow the check out process.
Tuesday, April 9, 2013 by LarryD

Any chance you could mount tires on my rims at a warehouse pickup?
Tuesday, April 9, 2013 by Hunter

Hi,
We offer that option in Georgia and Indiana centers.
Tuesday, June 25, 2013 by thomas j johnson

I want to pick the tires at tire rack center
Tuesday, June 25, 2013 by Hunter

Hi Thomas,
Give me a call at 800 428 8355 ext 4744 and I will help set up a pick for you.
Wednesday, August 7, 2013 by Patrick C

Why is there no local pickup in the Delaware facility?
Wednesday, August 7, 2013 by Hunter

Hi Patirck,
i am told it has to do with sales tax laws and the affect it would have on our shipments outside the state of DE. Sorry, wish I could do it for you.
Friday, November 1, 2013 by Lou

Is shipping free if I pick up the tires at the distribution center in Windsor, CT?
Friday, November 1, 2013 by Hunter

Hi Lou,
There would not be a shipping charge if you pick up the product.
Friday, March 7, 2014 by Beeasy215

So what if you live in Delaware there is no sales tax here so why couldn't I pick them up at my local facility versus being charged shipping costs
Monday, March 10, 2014 by Hunter

Hi Beeasy25,
I am told it has to do with sales tax laws and the effect it would have on our shipments outside the state of DE. Sorry, wish I could do it for you.
Sunday, March 16, 2014 by John A

I am looking to pick up my order in the Windsor ct location to avoid the shipping charges but it doesn't give me the option on the checkout page to do so.. also it says that I am not being charged for taxes would that change if I picked up my item?
Monday, March 17, 2014 by hunter

hi,
Sorry that you are having trouble online. Please give a call at 800 428 8355 ext 4744. I can arrange for you. You will be required to pay sales tax on local pick ups.
Thursday, July 3, 2014 by Jaye

Hello I would like to order some tires. Can I pick them up today for the distribution center in DE??
Wednesday, July 9, 2014 by hunter

Hi Jaye,
Customer pick-up is available at all locations, except for Delaware.
Wednesday, November 19, 2014 by Alex

Hi,

I live in Delaware and work less than 3 miles away from the Delaware distribution center (where I'd have the tires delivered anyways). Is there really no way to pick them up? I don't want to pay $100 in shipping for them to be sent 3 miles up the road.
Thursday, November 20, 2014 by hunter

Sorry but we are not able to offer pick up from our Delaware facility
Monday, July 6, 2015 by Michael

If I am near the South Bend DC, could I order the springs on special order I want in-store and then pick them up when they arrive? Also, how long on average does it take special orders to arrive?
Wednesday, July 8, 2015 by hunter

Hi Michael,
yes you can pick up special orders from South Bend. I would expect a 3-4 week wait on a special order for springs.

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