With six strategically located distribution centers across the country, Tire Rack is able to offer fast shipping service options to our customers. In fact, most customers are within one to two business days of our Indiana, Nevada, Connecticut, Delaware, Louisiana or Georgia distribution centers.
When talking to customers who live near one of these locations, I am often asked if they can arrange a pick-up of their order. Customer pick-up is available at all locations, except for Delaware. Below you'll find the order pick-up times (local time) for each location:
- South Bend, Indiana - Monday through Friday from 8:00 a.m. to 4:00 p.m, and from 8:00 a.m. to 2:00 p.m. on Saturday
- Windsor, Connecticut - Monday through Friday from 8:15 a.m. to 4:30 p.m.
- Midway, Georgia - Monday through Friday from 8:15 a.m. to 4:30 p.m.
- Shreveport, Louisiana - Monday through Friday from 8:15 a.m to 4:30 p.m.
- McCarran, Nevada - Monday through Friday from 8:15 a.m. to 5:00 p.m.
Customer pick-up is available at these locations only on orders placed via telephone. The option isn't available on orders placed through our website. Sales tax will also be included in your purchase price when finalizing your order for pick-up. Some additional customer pick-up information includes:
- The credit card will be charged at the time of pick-up
- Credit card holders must be present and show the credit card used to pay for the order at time of pick-up
- Additional photo ID is also required
- Installs are available only at our Indiana location
You can use the shop by vehicle feature on our website to research the products you're interested in purchasing before calling in to place your order. One of our sales specialists will place the order and arrange a convenient pick-up time. If ordering a Tire & Wheel Package, we'll need approximately four to six hours lead time to mount and balance and prepare them for pick-up. Most other items that are in stock will be ready shortly after your order has been placed.
Payment methods accepted include Visa, MasterCard, American Express and Discover. Cash payment is also accepted all locations except for Georgia.